Leading Manufacturing Excellence

Biography: Patricia E. Moody is a management consultant and educator with more than twenty years' experience. The editor of Target magazine, published by AME, she is author of Strategic Manufacturing and Breakthrough Partnering (Wiley).

Sara L. Beckman was the manager of Hewlett-Packard's (HP) Manufacturing Strategic Planning function, where she coordinated the development of the corporation's manufacturing organization strategy.

Joseph D. Blackburn is associated dean for academic affairs and professor of operations management in the Owen Graduate School of Management, Vanderbilt University. His consulting and research work covers operations strategy, material requirements planning (MRP) systems, and new-product forecasting models. He has published numerous articles in Management Science, Marketing Science, Journal of Operations Management, and other journals.

William A. Boller is the general manager of the Industrial Applications Center at Hewlett-Packard. Before holding this position he formed the Strategic Manufacturing Consulting Group. Boller was the manufacturing manager for the Data Systems Division at HP. He concurrently served on the Corporate Manufacturing Council as the Group Manufacturing Manager.

Steven Cabana is the director of Whole System Associates, a consulting company that helps organizations plan their futures and organize themselves to get there.

Mr. Cabana is author, along with Fred and Merrelyn Emery, of "The Search for Effective Strategic Planning Is Over," and with Janet Fiero of "Motorola, Strategic Planning and the Search Conference" in the Journal of Quality and Participation.

Dan Ciampa is the former president and chief executive officer of Rath & Strong Inc., of Lexington, Massachusetts. He frequently speaks and writes on merging total-quality, just-in-time, and computer-integrated manufacturing; on involving people in technological change; on changing the organization climate; and, in particular, on the leader's role in continuous-improvement efforts. He is the author of Manufacturing's New Mandate.

Romeyn Everdell is a management consultant, educator, and writer. In 1953 he joined Rath & Strong, working in industrial engineering, quality control, and production planning, scheduling, and inventory control. He retired as executive vice president in 1985.

APICS has honored his contributions to the field by establishing the Romeyn Everdell Award, given annually to the author of the best technical article in the Production and Inventory Management Journal.

Janet Fiero is a management consultant for her company, IEE Consulting Inc., based in Phoenix . . . Ms. Fiero worked as the manager of Motorola's engineering training and education center where she developed the early programs on statistical training for engineers and established a corporate total quality improvement strategy that was implemented worldwide.

Gwendolyn D. Galsworth is founder/president of Quality Methods International (QMI), a training and consulting firm specializing in systematic improvement tools and strategies that support JIT/lean production. A two-term Malcolm Baldrige examiner with 15 years in the field, Dr. Galsworth has been assisting companies all over the world to accelerate their rate of improvement and become more competitive.

Stephen A. Hamilton is a senior consultant in HP's Strategic Manufacturing Consulting program where he focuses on the food process industry. Before joining the group, Mr. Hamilton was the project manager for the installation of major computer-integrated manufacturing (CIM) systems in Europe.

Jackie Hammonds is a senior staff administrator with Honda of America Manufacturing Inc., in Marysville, Ohio. She has been with the company for 15 years in a range of functions from paint and assembly to purchasing and supplier training. She has also been manager of the voluntary involvement system; her current position is corporate associate development leader of the East Liberty, Ohio, auto-assembly plant.

Michael Harding is a principal of Harding & Associates, a firm specializing in creating and energizing agile organizations and related consulting and education. Since 1989 Mr. Harding has been assisting manufacturing firms worldwide to restructure themselves to not merely compete in global markets but to dominate them.

William G. Holbrook was the executive director of the Association for Manufacturing Excellence and the former factory manager for Stanadyne's Diesel Systems Division, which produces fuel system components.

Anthony C. Laraia is a senior manufacturing strategist with the Torrington Company (Ingersoll Rand). He is a vice president of the Association for Manufacturing Excellence and has more than 25 years experience in engineering and operations management.

Frank S. Leonard is an independent management consultant specializing in the development and implementation of competitive business strategies. His consulting work includes acquisition studies, plant relocation and closings, and competitive manufacturing analysis. He has worked in production management and process engineering in several industries.

Jeanne Liedtka is a member of the faculty of the Darden School and former chair of the department of management of Simmons College where she teaches business policy and strategic management. Her industry experience includes work as a manager of strategic planning at Wang Laboratories and consulting in the Boston Consulting Group to clients of strategic planning as well as marketing, manufacturing, and distribution issues.

Her published articles appear in the Journal of Business Ethics and The Proceedings of the Academy of Management.

Robert E. McInturff is president of McInturff & Associates, of Natick, Massachusetts, an executive recruiting firm specializing in materials management, manufacturing, and distribution. Before joining the company, Mr. McInturff had more than seven years experience in plant- and corporation-level materials-management functions for Fortune 500 companies.

He writes a monthly column on career planning for Electronic Buyer's News, and coauthored a survey report titled "The Challenge and the Promise: Materials Management Today?an Evaluation."

John W. Monroe is the director of the Strategic Manufacturing Consulting Group at Hewlett-Packard. This group was created to give key customers access to the management techniques used to achieve significant operating improvements within Hewlett-Packard's own factories.

Burgess Oliver is director of U.S. repair remanufacture for Northern Telecom in Nashville, Tennessee. Mr. Oliver has held a number of other operations functions in material management, industrial engineering, manufacturing, and business systems . . . He is past southeast regional president of the Association for Manufacturing Excellence and a current national board member.

Ronald Purser is associate professor of organizational development in the Center for Organizational Development at Loyola University of Chicago.

Dr Purser has served as a consultant on organizational change projects for such companies as Amoco Oil, Anderson Consulting, Eastman Kodak, Exxon Chemicals, Goodyear, Polaroid, Procter & Gamble, Storage Technology, United Airlines, Whirlpool, and Xerox.

Roger W. Schmenner is an associate professor at the Indiana University School of Business. He has held faculty appointments at IMEDE (Lausanne, Switzerland), Duke, Harvard, and Yale Universities.

He is the author of the textbook Production/Operations Management: Concepts and Situations, the editor of the casebook Cases in Production/Operations Management, and the author of Plant Tours in Production/Operations Management.

Mark Louis Smith is an industrial engineering manager and has held the positions of production manager, master scheduler, and strategic planning manager, all in the pharmaceutical industry. He has directed implementation of JIT and kanban-based programs as well as management information systems (MIS), innovations, and employee empowerment projects.

Wayne K. Smith is the president of the Process/Time Management Association (West Chester, Pennsylvania) a consulting firm and network association for people and organizations interested in management by time principles.

Mr. Smith spent 32 years with the DuPont company, in a wide variety of manufacturing management assignments leading to a position as manufacturing manager for a major division.

Linda G. Sprague is professor of operations management at the Whittemore School of Business and Economics, University of New Hampshire, and was director of its executive programs from 1981 to 1986. In 1984-85 she was professor of operations management at IMEDE, the International Management Development Institute in Lausanne, Switzerland.

Thomas F. Wallace is an independent consultant based in Cincinnati, specializing in sales and operations planning, manufacturing strategy, demand management, and resource planning. Mr. Wallace has authored five books, including The Instant Access Guide to World Class Manufacturing (1994), Customer Driven Strategy: Winning Through Operational Excellence (1992), and MRP II: Making It Happen: The Implementers' Guide to Success with Manufacturing Resource Planning (1985, 2d ed., 1990).

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Books at MeansBusiness by: Patricia Moody